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Best AI Email Marketing Tools for AI Marketing Teams in 2026
General · Oct 12, 2026
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A clear processor contract for business customers
When your team puts personal data into Content24, we process it on your instructions. Our Data Processing Addendum (DPA), Auftragsverarbeitungsvertrag (AVV) in German, formalizes Article 28 GDPR obligations.
Roles
Controller vs. processor
You (customer)
Typically the data controller for content, contacts, and campaign data you upload or generate for your brand.
Content24
Acts as processor for personal data processed while delivering the service, and as controller for account billing data we must manage directly.
What the DPA covers
Inside the Article 28 agreement
Subject matter, duration, nature, and purpose of processing
Categories of data subjects and personal data (as defined by your use)
Confidentiality obligations for authorized personnel
Technical and organizational measures (TOMs / TOMs annex)
Subprocessor rules, transparency, and objection windows
Assistance with data subject requests and DPIAs where applicable
Deletion or return of data at end of service
Breach notification without undue delay
How to get the AVV
Three practical paths
Read the published DPA
Our standard Data Processing Addendum is available online for legal review before signup.
View DPAEnterprise execution
Procurement teams can request countersigned copies or discuss enterprise terms via your account contact or privacy@content24.ai.
Email privacy teamMap to your ROPA
Use the hosting and subprocessor pages together with the DPA annexes to complete your record of processing activities.
Hosting details