Trust center

Everything your review teams need in one place

Certifications, hosting locations, subprocessors, and how AI requests flow through Content24, structured for legal, IT, and procurement, with links to full policy text when you need it.

  • ISO 27001 & ISO 9001 management systems
  • EU-first hosting with clear storage vs. inference
  • DPA / AVV and GDPR documentation on demand
  • EU AI Act and Data Act explainers for your files

ISO/IEC 27001

ISO/IEC 9001

GDPR aligned

EU AI Act aware

At a glance

The answers procurement asks first

Primary storage

European Union (Hetzner, AWS EU, Cloudflare R2)

AI inference

EU/EEA where available; contractual safeguards for model APIs

Training on your data

We do not use customer content to train public models

Processor contract

Article 28 GDPR DPA / AVV available for business customers

Encryption

TLS 1.2+ in transit · AES-256 at rest

Certifications

ISO/IEC 27001 and ISO/IEC 9001 management systems

FAQ

Common review questions

We centralize answers in this Trust Center and in our DPA annexes. For enterprise reviews, contact security@content24.ai, we can walk through architecture and provide supporting documentation.

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